Mold damage can cause serious property destruction and health concerns. Because coverage for mold is often limited or conditional, navigating a mold-related claim requires a solid understanding of your policy and proper documentation.
At FairVantage, we assist homeowners and business owners with navigating the mold claims process by documenting damage and supporting a clear, accurate resolution.
What Does Insurance Cover?
Mold damage is only covered under specific circumstances, typically when caused by a sudden and accidental event, such as:
✅ Burst Pipes & Plumbing Leaks – If a pipe suddenly bursts and leads to mold growth, your policy may cover the resulting damage.
✅ Storm-Related Water Intrusion – If mold develops after a covered event like a storm, hurricane, or roof leak, you may be eligible for compensation.
✅ HVAC System Failures – Sudden malfunctions that cause excessive moisture and mold growth may be covered.
✅ Fire Suppression Water Damage – Mold growth resulting from water used to extinguish a fire may be included in your claim.
✅ Covered Water Damage Claims – If your policy pays for water damage, mold remediation may be included, but limits often apply.
Common Exclusions & Limitations
🚫 Gradual Water Damage – Mold from long-term leaks, humidity, or condensation is typically excluded.
🚫 Poor Maintenance – Insurance companies may deny claims if they believe neglect or lack of upkeep contributed to the mold growth.
🚫 Flood-Related Mold – Standard homeowners’ policies do not cover flood damage or mold resulting from flooding. A separate flood insurance policy is required.
🚫 Mold Coverage Caps – Many policies have strict limits on mold remediation costs, often capping coverage at $5K to 10K or less unless you purchased additional mold coverage.
Steps to Filing a Mold Damage Claim
1️⃣ Identify & Address the Source – If possible, stop the water source and document the cause of the mold growth.
2️⃣ Document the Damage – Take clear photos and videos of affected areas and any personal property impacted by mold.
3️⃣ Prevent Further Spread – If safe, isolate mold-affected areas to prevent further contamination.
4️⃣ Contact Your Insurance Company – Report the mold issue and provide evidence of its cause and extent.
5️⃣ Request a Professional Inspection – Mold can grow in hidden or hard-to-access areas. A FairVantage expert can help ensure all damage is thoroughly documented for review.
6️⃣ Obtain Professional Remediation Estimates – Get estimates from licensed mold remediation specialists to compare against the insurance company’s assessment.
7️⃣ Review the Settlement Offer – If you believe your mold damage has not been fully addressed within the limits of your policy, you can request additional review or explore resolution options such as appraisal.
How FairVantage Can Help
✔️ Review your policy to help clarify whether mold remediation is included in your coverage.
✔️ Help ensure thorough documentation to support your claim and reduce the risk of delays or disputes.
✔️ Collaborate with involved parties to support a fair and well-documented resolution.
✔️ Assist in appraisal or mediation processes when further review is needed.

